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  4. I'm afraid to inform you that the pin...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I'm afraid to inform you that the pink ribbon you've ordered is no longer in ...

Original Texts
注文いただいた商品のリボンがピンク色の商品は在庫欠品しており、生産終了しました。黒色のリボンのものは在庫がありますので、お送りしてよろしいでしょうか？

お詫びとして、発送完了後にXドルを返金させていただきます。

出来る限り、ピンク色の物をお届けできるよう努力したのですが、メーカーにも在庫が無いという報告でした。

事情をご理解くださいますよう、お願いいたします。もしこの取引を中止されたい場合は、お手数ですが、Amazonのキャンセルリンクより、キャンセルのお手続きをお願いいたします。
[deleted user]
Translated by [deleted user]
I'm afraid to inform you that the pink ribbon you've ordered is no longer in stock and is no longer being produced. We do have black ribbons available in stock; would you like for us to send you that item instead? As a token of our apology, we will refund you $X upon completion of that delivery. We did everything we can to ensure your receipt of the said product in pink, but the manufacturer reported that they do not have any in stock either. We hope that you are understanding of the situation. If in fact you prefer to put an end to this order, if you could take the time to follow the Amazon cancellation link and complete the cancellation process we would really appreciate it.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
44 minutes

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[deleted user]'s Public Translations

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Japanese → English
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I'm concerned about this (a little bit).
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Japanese → English
We thank you very much for making your purchase.

As you already know, according to the information from USPS found at the link below, your package is currently being held at the post office.

USPS Tracking™
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1

We ask that you send them the tracking number (XXXXX) and ask that they redeliver it. We really hope that you will be able to receive your package in good condition.
Japanese → English