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  4. ＩＧＩ9964 I can't return on amazon as I...

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[Translation from English to Japanese ] ＩＧＩ9964 I can't return on amazon as I don't have the product. It is with cust...

Original Texts
ＩＧＩ9964
I can't return on amazon as I don't have the product. It is with customs and therefore I just want my money back.

Please confirm when you have sent money

ＩＧＩ1918

I checked with Japan Post tracking system that you already returned (by Netherlands' inward office) product week ago.
Please resend it soonest possible and let me know the tracking number for it.
Thank you very much in advance.

mechamami
Translated by mechamami
ＩＧＩ9964
製品が手元にないので、Amazonに返品をすることはできません。税関で止まっているようなのです。それが理由で、返金を求めるご連絡をさせて頂きました。

返金手続きが完了したら、お知らせ頂けるようお願い致します。

ＩＧＩ1918

あなたが一週間前に製品の返送手続きをしてくださったことは、（オランダ内の郵便局から）日本郵政のトラッキングシステムで確認しました。
もう一度出来るだけ早くその商品の再送手続きをして、追跡番号を知らせてください。
宜しくお願い致します。

Result of Translation in Conyac

Number of Characters of Requests:
393letters
Translation Language
English → Japanese
Translation Fee
$8.85
Translation Time
about 1 hour
Freelancer
mechamami mechamami
Standard
I'm native in Japanese living in Canada. I'm pleasure to help you.
カナダ在住の日本人...

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mechamami's Public Translations

Dear, **

I've found the image attached on the Internet. Is it possible to sell it as an item of your company?

Also, there are so many items of your company that aren't listed on your website, so it's difficult to know which items we can purchase. Sorry to cause you some hassle, but could you tell me all the items that you could sell, including ones with old designs?

We'd love to purchase your items with wonderful designs as many as possible. Thank you very much.
Japanese → English
I made a mistake on the declared price for this package.
It was actually the total amount of unit value.

In order to have the tariff returned, I need to submit documents to Japanese Customs.
For that, documents with the model number of Dyson products are required.

In this invoice, only the product name, which is "memory card," is written.
With this, they aren't able to know what kind of product you sent sent me.

Weren't the invoices enclosed when the products arrived?
They are from shops called Amazon.de and selectra.

If it costs money, I will pay you.
Are there any other good suggestions?
Japanese → English
Would you please negotiate the conditions with the manufacture if you have a good relationship with them? For example, can you change the color of the ordering items?
The colors that they had ordered are standard, so if the manufacturer has different color ones in stock, I think that it is possible to exchange items.
Is it possible to obtain the inventory list? If you ship the items after confirming payment, could you ship these orders with two separate delivery dates?
I'd like to sell out these products as soon as possible and move onto different products, as well. Please let me know if you have any good suggestions for it.
Japanese → English
販売者が、未払いの商品ケースを既に開けてしまったことを示しています。 この場合、お客様側でバッグの予算が足りなかったということですので、我々は商品の支払いを強制することはできません。
こちらの商品については、キャンセル扱いとすることができますので、ご心配なさらないでください。このケースが終了したら、お客様のアカウントの未払い商品ストライクを削除させて頂きますので、恐れ入りますが我々にご一報ください。
また、この件がお客様のアカウントに影響することはありませんのでご安心ください。 同時に、他の販売者から新しい商品を購入することもできます。
お客様の払い戻し方法についてすべてを明確に説明できたと自負しています。 本日はお客様をサポートさせて頂くことができて、とても光栄です。素晴らしい一日をお過ごしください！
English → Japanese