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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] What does or does not the product do? What is the reason of the failure? ...

Original Texts
商品はどういう症状でしょうか？

何が原因で故障していますか？

詳細を教えてください。

そして、EMS配達業者に故障の為の受け取り拒否を申し出てください。

返送料はかからずこちらに戻ってきます。

その件は日本のEMSに調査請求という形で申請してあります。
あなたの国のEMS配達業者にもその旨は伝えてあります。

ご返金は商品代$310+送料$60+関税$60で合計$430になります。

こちらに到着次第全てご返金致します。

この度はご迷惑お掛けして大変申し訳ございませんでした。
14pon
Translated by 14pon
What does or does not the product do?

What is the reason of the failure?

Please let me know the details.

And please tell your local EMS service that you reject the item for failure.

Then the item will be returned to us without any shipping charge to you.

I have requested an investigation on this matter to EMS Japan.
Also I have informed your local EMS service about that.

The refund will include $310 for the product, $60 for shipping plus $60 for customs, totaling $430.

I will issue the refund as soon as the item arrives.

I deeply apologize for the inconveniences this has caused you.

Result of Translation in Conyac

Number of Characters of Requests:
229letters
Translation Language
Japanese → English
Translation Fee
$20.61
Translation Time
20 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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