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[Translation from English to Japanese ] The camera was recieved in the mail today. I inserted a blank tape and surpr...

Original Texts

The camera was recieved in the mail today. I inserted a blank tape and surprisingly, the camera would not read it and would tell me to eject the tape. I have tried this with multiple tapes and batteries without any luck.
It appears that the camera is damaged and I would like a refund if we cannot reach a resolution because this is the second VX I have bought from Japan that has failed me as soon as it arrived in the post.

I hope we can reach a resolution, thank you.

eggplant
Translated by eggplant
カメラが郵送で届きました。空のテープを入れてみたのですが、驚くことに読み取ってくれず、テープを出すよう表示されました。いろんなテープやバッテリーで試しましたが、残念な結果でした。
カメラに損傷があるようなので、他に解決策がなければ返金を希望します。ポストに届いてすぐ、日本から購入したVXで、ポストに届いてすぐ不具合があったのが2つ目だからです。

うまく解決できればと思います。お願いします。

Result of Translation in Conyac

Number of Characters of Requests:
468letters
Translation Language
English → Japanese
Translation Fee
$10.53
Translation Time
10 minutes
Freelancer
eggplant eggplant
Starter

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eggplant's Public Translations

(1) Dial "171". A guidance is going to be played.
(2) Push "2" if you need to play. A guidance is going to be played.
(3) Input "045-222-6467"(Cosmo Global Kids' phone numbers).
(4) A message is going to be played.

In the case of a warning declaration(Notice regarding earthquakes, tsunami and flood in advance)

Stop nurture immediately, and close temporarily until the declaration is called off. (if possible, we'll contact you via Contact App, so please come to pick up your children)
Japanese → English
In the case of huge disasters, there may be possibilities that your phones and mobile phones don't work and you have difficulties in confirming your children's safety, and the whole lifeline stops. If you can't contact us and confirm the current situation, please come to pick up your children as soon as possible.(Please come to the second evacuation area if your children aren't inside the nursary school.)

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Japanese → English
Thank you for your inquiry.
As for a warranty, it's valid only within Japan, so we're keeping it.
We can send it to you.
As for a manual, we checked it in shipping, and we've sent it to you.
We attached the PDF file of the manual.
Could you confirm again referring to this file?

Thank you for your reply.
Then we will send you the warranty.
Please wait for a while.
Japanese → English
I'm sorry for my late reply.
I had gone to a business trip to Tokyo after I came back to Japan.
Thank you for my stay in Vietnam. As for your question about items, it's all right even if it has no plain packing. Please send it to Kansai International Airport by air soon. I hope for an estimation regarding the merchandise price and shipping fee.
Japanese → English