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[Translation from English to Japanese ] Hello There, I think I have received your package but it is £32 underpaid. C...

This requests contains 387 characters . It has been translated 2 times by the following translators : ( mikonitta , sujiko , babbles , taro567 ) and was completed in 0 hours 13 minutes .

Requested by sunone at 05 Mar 2014 at 16:16 2590 views
Time left: Finished

Hello There, I think I have received your package but it is £32 underpaid.
Can you please explain this as nowhere in your product description is written this information.
Please advice?



We have received a card from the post office advising us that there is an extra £11.98 charge for customs. I am not willing to pay this so can you sort this out please or I will cancel my order.
Thanks

こんにちは。荷物を受け取ったのですが、32ポンド余計に支払いました。商品ページにはどこにもそういった記載がないのですが、どういうことですか？
どうしたらいいですか？

郵便局からの通知で、11.98ポンドの通関手数料を支払うよう言われています。支払いたくないので、どうにかしてもらえませんか、それかキャンセルをお願いします。
よろしくお願いします。

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