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[Translation from English to Japanese ] D　AZ I have sent multiple emails to seller receiving approval for return an...

Original Texts
D　AZ

I have sent multiple emails to seller receiving approval for return and agreement for refund. Seller is not responsive, for one week's time. I sent them confirmation the product was returned, but the seller disputes the item was returned. I did a further check with Japan EMS to find the problem. The Japan EMS says the address printed on the Amazon return label is not a valid address. This is the address provided by the seller. If the delivery failed because the seller provided an illegitimate address, they should be responsible. Thank you for your consideration. Michael
maron
Translated by maron
D AZ

私は販売者に対し何通かメールを送り、商品を返品し返金していただくことを承認していただきました。
販売者からはここ一週間回答がありません。
私は商品を返品したことを販売者に伝えたのですが、彼らは商品は返品されていないと議論します。
日本のEMSに確認を取ったところ、Amazonの返品用ラベルに印刷された住所が無効であると言われました。
この住所は販売者により提供されたものです。
配達障害の理由が販売者により提供された間違った住所であるのであれば、責任は彼らにあるはずです。
ご検討いただきますよう、よろしくお願い申し上げます。

Result of Translation in Conyac

Number of Characters of Requests:
581letters
Translation Language
English → Japanese
Translation Fee
$13.08
Translation Time
33 minutes
Freelancer
maron maron
Starter

Other Translations From English To Japanese Are Made Public

Thank you for contacting us. I am Jodi-Ann the agent assigned to assist. I understand that you are trying to get information on how to list your item ASIN B00IA9LMNW. Its my pleasure to advised you on this. After researching this item ASIN B00IA9LMNW, I am seeing that you can sell this item with approval granted. To request approval you can send an email to pq-preapprovals@amazon.com. You will...
English → Japanese
As I can see the refund on PayPal its still pending and it will be available until April 10. I wanted to changed the status to returned but I can t find the tracking number of the item. If you still keep it please tell me,but if you dont have it I think I have to wait till April 10. I haven t use PayPal refund before so I don t know what should I do.
English → Japanese
A lot of folks think the goal is to keep end-users out. That’s absolutely not the case. When Apple moved to the “pentalobe” screw, you could buy pentalobe screwdrivers on Amazon for a couple of bucks only months later. I’ve been a computer user since 1977 and I’ve used Apple computers since 1979. (I still have an Apple //c in my collection.) I’m typing this on a 2012 MacBook Pro that has been...
English → Japanese
Thank you for your efforts to authenticate this item! For me, also is better to authenticate this item for this buyer because obviously, this is the way my buyer to have calm and satisfaction! I just want to kindly advise you the easiest way to authenticate this item. You can just put your smart phone on the NFC device and on your phone, it will display one link, you can click on this link and...
English → Japanese

maron's Public Translations

こんにちは。
ebayから、あなたが本件を打ち切りたいという内容のメッセージが届きました。
私には理解できません（あなたは返品された商品及びお金を持っています）。
私たちは納得したはずです（商品を返品すること）　3日前、あなたは私に返金のオプションを提案し、私は返金してくださいといいました。ですが、そのオプションじゃなくてもかまいません。返金してもらうか、商品をおくってもらうかどちらでもかまいませんが、どちらか一つは実行してください。
よろしくお願いします。
English → Japanese
Thank you for contacting us. We have shipped out the product via Japan Post Co. Economy Air (SAL) on Sep. 30th, but if you have not received the product yet, it is more likely that the post office have lost it. We will ship out the same product via Express Mail Service (EMS) today. The delivery will probably take about 7 days. Is it possible for you to wait for the product? If it is possible, we will let you know the tracking number as soon as we send out the product.
If you would like to request a refund, that is also available after Nov. 15th.
We appreciate your consideration.
Japanese → English
I received a claim from a customer when I sent the product.
The claim was that this product should be sold as a bunch, not only one.

I thought the product on this catalog is for only one, so I sent the customer only one.
I don't understand why this product is sold by case.

Is this product sold by case?
If so, how many should be in one case?

Or, should this be sold one each?

Please check as soon as possible.
Japanese → English
実は、納品書は2つお作りしていました。
一つは、実際の値段が載ったもので、台湾での税関用のものです。
もう一つは、合計額がＵＳＤ80.00となっており、日本での通関手続き用のものです。
どうやら、船会社代理店は本件を我々が思っていたように処理しなかったようです。
代理店に連絡をして、どういう返事が来るか見てみる事にします。
English → Japanese