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  4. I'm quite sorry to bother you regardi...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I'm quite sorry to bother you regarding this order. Our shop always inspec...

Original Texts
今回のご注文において不愉快な思いをさせてしまって大変申し訳ありません。

当店は全商品を自分たちの目で検品をして販売先に納品を行っていますが、商品をお届けする際に何らかのトラブルで中身が紛失したものと思われます。

アマゾンによる返金を受けられたとのことですが、今回の不手際のお詫びとして商品を無償でプレゼントさせていただけませんか？

ただし、１点だけご相談があります。レビューについては削除をお願いしたいのです。私たちはお客様の満足度を再優先に考えています。

お返事をください。
eggplant
Translated by eggplant
I'm quite sorry to bother you regarding this order.

Our shop always inspects all products by ourselves, then delivers products to our sales contact. But it seems that the content was lost due to any trouble while delivering.

We heard that you had received refund from Amazon, but may I present a product for you with no charge as an apology for our clumsiness?

But we want to ask you a favor. We want you to delete your review. We give customers satisfaction priority.

We hope for your reply.

Result of Translation in Conyac

Number of Characters of Requests:
234letters
Translation Language
Japanese → English
Translation Fee
$21.06
Translation Time
14 minutes
Freelancer
eggplant eggplant
Starter

Other Translations From Japanese To English Are Made Public

I asked to stop the procedure. For making an estimate again, please check the parts number you want to cancel immediately. After making the estimate again, would you submit the revised purchase order as soon as possible? If details of making an order to supplier are not clear, we cannot make an order to the supplier. Under this kind of situation, we accept cancellation, but we appreciate yo...
Japanese → English
I understand that controlling method 50 percent or lower of flow rate would be like curve line of the below chart. Is this understanding right? If it is not, please revise or give me the chart your company made. I got notice from the management company again as below. Evidently, they doubt not the issue of water turbidity but that of software. I received just a general outlook from you be...
Japanese → English
Merry Christmas! You have been a good kid so you got your present. Cherish it well. Keep listening to what your Dad and Mom says. I am looking forward to seeing you grow next year. Santa Claus
Japanese → English
We could send a money order from Japan to the US until a few years ago, but unfortunately, the handling is no longer now. Wondering if there is another best way to remit money.
Japanese → English

eggplant's Public Translations

(1) Dial "171". A guidance is going to be played.
(2) Push "2" if you need to play. A guidance is going to be played.
(3) Input "045-222-6467"(Cosmo Global Kids' phone numbers).
(4) A message is going to be played.

In the case of a warning declaration(Notice regarding earthquakes, tsunami and flood in advance)

Stop nurture immediately, and close temporarily until the declaration is called off. (if possible, we'll contact you via Contact App, so please come to pick up your children)
Japanese → English
In the case of huge disasters, there may be possibilities that your phones and mobile phones don't work and you have difficulties in confirming your children's safety, and the whole lifeline stops. If you can't contact us and confirm the current situation, please come to pick up your children as soon as possible.(Please come to the second evacuation area if your children aren't inside the nursary school.)

"How to use Disaster Emergency Message Dial"
When disasters happen, you can record your message(e.g. your evacuation area) to Disaster Emergency Message Dial "171". Parents can listen to it if you follow the following steps.
Japanese → English
Thank you for your inquiry.
As for a warranty, it's valid only within Japan, so we're keeping it.
We can send it to you.
As for a manual, we checked it in shipping, and we've sent it to you.
We attached the PDF file of the manual.
Could you confirm again referring to this file?

Thank you for your reply.
Then we will send you the warranty.
Please wait for a while.
Japanese → English
I'm sorry for my late reply.
I had gone to a business trip to Tokyo after I came back to Japan.
Thank you for my stay in Vietnam. As for your question about items, it's all right even if it has no plain packing. Please send it to Kansai International Airport by air soon. I hope for an estimation regarding the merchandise price and shipping fee.
Japanese → English