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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I apologies for letting you feel disappointed. I was stunned by the state of...

Original Texts
貴方を残念な気分にさせてしまいすみません。
私が送った商品の状態とはかけ離れていてショックで唖然としました。箱が半分にカットされているなんて日本の郵便では考えられません。
私はまだ在庫を持っていますので新しい商品と交換する事が出来ます。貴方が選ばれたのは保障の付いていない発送方法だった為商品代金の払い戻しを受ける事が出来ません。申し訳ないのですが商品返送に掛かる送料を貴方自身でご負担頂けますでしょうか？私から送る新しい商品の送料は私が負担し、更に保障を付けて発送させて頂きます。




14pon
Translated by 14pon
It is quite regrettable that you were so much disappointed. I also was shocked to see the product in far from the condition I shippied it out. You cannot even imagine of the package cut in half under Japanese postal services.
I still have it in stock, so I can replace your item. Since you chose the shipping service without insurance, the amount of the product cannot be compensated.
I am sorry, but could you pay the cost for shipping your item back to me? Then I will pay the re-shipping cost, and ship it to you with insurance.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
10 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

Special color Orange, full-faced Wining Head Guard 4 for practice ★Weight reduction is realized down to 420g. The original weight used to be 600g, but it has been lightened. Removed the seam in the front. Winning Head Gear *Limited offer ● Face guard type product with outstanding safety ● Weight: 420g ● Size: M and L Sample head size ●By applying protection pad is replenished aroun...
Japanese → English
When I search the tracking number LC970434034US that you showed me on USPS, "Label Created, not yet in system" is popped up and I can't check any more. When I search it on the website of Japanese International Post Office, "your inquiry number can not be found, Please ask the nearest store after confirming the number again." is shown. So, I think I might mistake the tracking number and am aski...
Japanese → English
I received the product. The product I received has grime and a scuff like a line slightly. (See the first and the second attached images.) When I wiped the inside of the bag with a white glove, the glove got a kind a brown stain. (See the third and the fourth attached images.) What are these stain and grime? I'll return this product. Please refund me all the product payment, customs dut...
Japanese → English
About one year ago, we asked you about the content of the e-mail below and received your answer in order to make a process document of our department. Is there any change, especially government policy and system etc., after that? We check if there is any change once a year. If there is any, please let us know specifically. If not, then please let me so, too. And, we may not be able to make s...
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English