conyac
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[Translation from Japanese to English ] I deeply apologize having to inform you of this. The item you purchased wa...

This requests contains 128 characters . It has been translated 2 times by the following translators : ( hppytrnsltr , fantasyc , mzarco1 ) and was completed in 0 hours 8 minutes .

Requested by hayato1015 at 06 Aug 2013 at 17:03 718 views
Time left: Finished

大変申し訳御座いません。

あなたが購入してくれた商品ですが、配送中に、配送業者のミスで壊れてしまいました。

大変申し訳御座いませんが、全額返金という形で対応させて頂いても宜しいでしょうか？？

本当にごめんなさい。

私は出来る限り、あなたが望むような対応を致します。

I am very sorry.

The product you bought from me was broken by the delivery company during its shipment.

I am terribly sorry, but I would give you a full refund. Is that OK? ?

I really apologize for it.

And I will follow your wish as much as possible.

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