[Translation from Japanese to English ] Hello, I have not received the item I purchased. I think it was lost du...

Original text

こんにちは。

購入した商品が届きません。

あなたがおっしゃるように
私も輸送中の紛失だと思います。

返金処理をお願いしたいのですが、
どうすればよいですか？

Open Dispute　をクリックして
手続きをすればよいですか？

ご回答をお願い致します。

Translation / English

Hello,

I have not received the item I purchased.

I think it was lost during the shipping as you have suggested.

I would like to proceed to the reimbursement, but how can I do it?

Is it correct to click the Open Dispute to start the procedure?

I will be waiting for your reply.

Translation / English

Hello
The product that I ordered hasn't been arrived yet.

As you say, I also think that is due to a loss in transit.

As I want to get my money back, how do I do it?

Can I do it by clicking "Open Dispute"?

I look forward to your reply.