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[Translation from Japanese to English ] 1.8V was a mistake on my part. It seems like there has been a misunderstan...

Original Texts
1.8Vはこちらの間違いです。

誤解を与えてしまったようです。
こちらの不勉強による問題なので気にしないで下さい

御社のACアダプターでも日本で使用可能です。
ただ、ACアダプターにPSEマークの表示がなければ販売出来ません。
従って交換が必要になります
交換品を用意するにあたって、8.4V、1AのACアダプターが販売されていません
近い数値のものを用意したのですが、少し問題があるようなので、伺った次第です

どのように対応すればよいかお伺いしたいです。
ご返信お待ちしております
sosa31
Translated by sosa31
The 1.8V is my mistake.

I must have confused you. Please don’t worry about it as it’s due to limited knowledge in my side.

Your can be used in Japan with your AC adopter, too. However, we can not sell the adopter in Japan unless it has the PSE mark. Therefore, it needs to be replaced. As I prepare for the replacement, I realized that the AC adopter that is 8.4V, 1A is not being sold. I got one that has closer number but it seems there are some problems. That’s why I asked.

I would like to know how I should deal with this, and wait for your response on this. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
232letters
Translation Language
Japanese → English
Translation Fee
$20.88
Translation Time
11 minutes
Freelancer
sosa31 sosa31
Starter

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Thank you for shipping the 2 shipping requests. Also, regarding the Package ID: ○○, I appreciate finding them. As for Package ID: ▲▲, I understand they could not be found. Please find the attached invoice at the time of purchase in this email. Please kindly confirm. I really appreciate the 25 dollars refund to the account. In the midst of COVID-19, things are not going easy, but your kind suppo...
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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English