[Translation from Japanese to English ] Thanks very much for getting in touch. I checked the status with the trackin...

ご連絡ありがとうございます。
追跡番号で状況を確認しました。
４月１８日にイタリアのMILANO ROSの国際交換局に届いているようです。私が確認できるのが残念ながらここまでとなります。
直接MILANO ROSの国際交換局に問い合わせすると解決できるかもしれません。
ほかに手伝えることがあればご連絡下さい。
全力で協力します。

追跡番号　　　（日本郵便）

Thanks very much for getting in touch.
I checked the status with the tracking number.
On April 18th, it seems to have reached the Milano Ros international exchange in Italy. Unfortunately, I can't confirm anything more than this myself.
If you enquire Milano Ros international exchange directly, perhaps you can find a solution.
If there is anything else I can do to help you, please let me know.
I'll do everything I can to help.

Tracking Number (Japan Post)