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  4. Hello. It's been almost 2 months sinc...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. It's been almost 2 months since I asked you to declare for a broken la...

Original Texts
こんにちは。ランプの破損の申告をしてもらってから２か月近くたちました。
申請に時間がかかることはわかっていますが、少し心配しています。
現在、どのようなステータスなのでしょうか？確認してもらうことはできますか？
あなたには迷惑をかけて申し訳ないと思いますが、やってもらえると非常に助かります。
お手数をおかけしてすみませんが、よろしくお願い致します。
mura
Translated by mura
Hell.
Two months have passed since you made a declaration of the break of the lamp.
Though I understand that it takes much time for the motion, I am a little worried about this case.
How do you think of the present status? Could you check it for me?
I am sorry to bother you, but I would be very happy if you could help me.
I am sorry, but I would like to express my sincere gratitude in advance.

Result of Translation in Conyac

Number of Characters of Requests:
171letters
Translation Language
Japanese → English
Translation Fee
$15.39
Translation Time
20 minutes
Freelancer
mura mura
Starter
翻訳歴８か月

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A message received from eBay a few days ago is for the following. Though I sent several messages to the buyer, I have no reactions. I also did not receive the new reel which is at more than 500 dollars that I sent yet. Despite that, it is strange that full refunding is conducted without any confirmation to the buyer by eBay. Be sure to make sure of my message so far firmly. Then, please re...
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mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
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The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
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