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  4. Hello. I am late getting back to you...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] Hello. I am late getting back to you, but the item was shipped. The trackin...

Original Texts
こんにちは。連絡が遅くなりましたが、商品を発送しました。トラッキングナンバーは〇〇です。

商品が届きましたらあなたに支払いました代金の返金手続をお願いします。

よろしくお願いいたします。

cuavsfan
Translated by cuavsfan
Hello. I am late getting back to you, but the item was shipped. The tracking number is 〇〇 .

Once the item has arrived, please process the refund for the money I paid you.

Thank you very much..

Result of Translation in Conyac

Number of Characters of Requests:
91letters
Translation Language
Japanese → English
Translation Fee
$8.19
Translation Time
about 10 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Is it possible to wholesale only items (content)? We would like to purchase ●● and ●●, and ●●１kg each. We do not need boxes for selling. If possible, please tell us its estimate including shipping costs. Depending on the prices, we will increase our order. Thank you. As for sample sent, all of them are good and we have not decided the final answer. Personally, I though B was the best... I ...
Japanese → English
I received 30 cases without problem among 42 cases I ordered last time. I understand that you will send the remaining 12 cases in October. But as I need other items, I ordered again from the website including them yesterday. You can settle the payment by the credit card with the last number 5700 as usual. May I ask you to send them as soon as possible after you have all the items? I appre...
Japanese → English
Perhaps the delivery was delayed because of the shipping mistake, it is too late to be restocked more than 2 months after the payment. Without the delay, we didn't have to use the costly delivery company. Production cannot be moving forward without attaining the minimum ordertaking, we asked him to place an additional order. With the order of another company, items were purchased chepaer than y...
Japanese → English
The item had not arrived yet. When I checked at the warehouse in Florida and found an item with the same tracking number but it has a different address for me. The tracking number: xxx As there is a photo of the label, it is possible to delay. Perhaps, it seems like a mistake in shipping address or didn't ship yet. Please check it.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English