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  4. Thanks for getting in touch - I’m sor...

Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] Thanks for getting in touch - I’m sorry the Sweatshirt does not look like it ...

Original Texts
Thanks for getting in touch - I’m sorry the Sweatshirt does not look like it does on our website.

If you can send the incorrect item back to us within 28 days, we'll arrange a refund and drop you an email to let you know it's been done.

Please fill in the section on the back of your delivery note to say the item is incorrect and put the note in your parcel when you send it back.

Make sure you ask for proof of postage, as I can refund the postage costs for you. Simply complete the attached form and email back to us along with your proof of postage – or you could fax them to us on 0044 1442 840 278. Remember to include your name and order number on the form.
14pon
Translated by 14pon
ご連絡ありがとうございました。弊社ウェブでご覧になったものとは見た目が違うスウェットシャツが届いたとのこと、申し訳ございません。

間違った商品を２８日以内にご返品いただけましたら、返金の手続きをし、それが出来次第メールでお知らせいたします。

配達票の裏に誤った商品とお書きいただき、返品の際に箱に一緒にお入れください。

返送料の領収書を忘れずにお受け取りください。返送料も返金できます。ここに添付のフォームに必要事項をご記入の上、返送料の領収書とともにメールでお送りいただくか、Fax でお送りください。お名前と注文番号を必ずフォームにご記入ください。

(訳注：　delivery note の裏には　incorrect item　複数の場合は　incorrect items と書きます）

Result of Translation in Conyac

Number of Characters of Requests:
664letters
Translation Language
English → Japanese
Translation Fee
$14.94
Translation Time
about 2 hours
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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The aaa customer service sent a email to me,and told me how to do,Here's the message. "Sato, I suggest that you contact your seller so they can send you a refund for this transaction. If they already approved the cancellation, then you should have received refund. Seller might relist the item since it was not sold so once you receive the refund from the seller, you can go ahead and try buying t...
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Hi there, I am after buying the black distressed denim jeans in black size 32. Are they as they are in the picture? i.e. Represent Essential Denims? I was also hoping you could do a better price as the market rate for these are 17,500 YEN. I live in Australia, and would like to get a quote for shipping prices to Australia. Do you also take paypal payments? Kind regards :)
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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English