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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] After I received your reply, I checked about Japanese customs at my side. How...

Original Texts
貴方からお返事を頂いた後こちらでも日本の税関について調べてみましたが、やはり正規の輸出証明書と一緒に商品を再度発送して頂けませんでしょうか。それが不可能であれば大変恐縮ですがご返金頂けませんでしょうか。
14pon
Translated by 14pon
After I received your mail, I checked about the Japanese custom. After all, I must ask you to reship the item with an export certificate. If this is not possible, may I ask you to refund?

Result of Translation in Conyac

Number of Characters of Requests:
101letters
Translation Language
Japanese → English
Translation Fee
$9.09
Translation Time
8 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

While I was preparing for shipping, I've noticed of the part which is different from the images on eBay so I want to let you know. I've found a little dent at the bottom right of the sleeve. I apologie from the bottom of my heart for the item which is different from the images. I'm attaching the image so please take a look and confirm. This is an offer from us but if you are still i...
Japanese → English
Thank you for your reply. I would like to use a delivery option which will not start delivering unless it reaches certain weights or prices. When you say 15 units, do you mean 15 units of the same copies of books or total of 15 units of books from different books? Will the shipping fee be free if I use this option this for this order? I understand what you meant by the fuel surcharge. ...
Japanese → English
Is it possible to automatically upload an invoice through VAT Calculation Service? I mainly transact books in the United Kingdom. The tax rate for books is 0. Preset tax rate, which is 20 %, will be applied to books as well if I do not set any tax rates to every item? How can I set tax rates to every items? In case of cooperative items with other sellers, the tax rate will be the one that ...
Japanese → English
I have not received refund yet fot this product. Please check and proceed for refund.
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English