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[Translation from English to Japanese ] Hello, just asking if you can notify me when the refund has been made. Hello...

Original Texts
Hello, just asking if you can notify me when the refund has been made.

Hello, I just wanted to tell you that it's been over a month since the order was cancelled (the reason was that you didn't have it in stock anymore, though I was informed about that AFTER the payment was made), and I still haven't gotten a refund. This is kind of a big problem, so I hope you'll do your best to resolve it.
sosa31
Translated by sosa31
こんにちは。いつ返金が行われたか知らせてもらえませんか。

こんにちは。注文がキャンセル（理由はあなたの方で在庫がないからということでした。それを知らされたのは支払を行った後でしたが）されてから1ヶ月以上が経ちますが、まだ返金を受け取っていません。これはひとつの大きな問題です。解決に向けて最善を尽くして下さい。

Result of Translation in Conyac

Number of Characters of Requests:
393letters
Translation Language
English → Japanese
Translation Fee
$8.85
Translation Time
28 minutes
Freelancer
sosa31 sosa31
Starter

Other Translations From English To Japanese Are Made Public

I have no problem with the way you are speaking, if anything I should apologize for knowing no Japanese. Your efforts are very much appreciated and effective. We will be shipping the products on pallets as opposed to in cardboard, because of the volume of the order the pallet is the most cost effective method for shipping. The most compact shipping method is to order 4 units per one size of an...
English → Japanese
Out of the original 50 plates: 27 pages are still intact. 8 plates are loose and have been removed from the book. 5 plates have been cutout and no longer have their captions. (See listing photos)
English → Japanese
Inspection and Rejection of Products 14.1 The Distributor shall have the right to inspect all Products purchased under this Agreement to insure compliance with the Product type and quantities ordered and packaging specifications set forth in the relevant purchase order before handover of the Products. All written notices of rejection of shipments based on the Manufacturer's failure to comply w...
English → Japanese
1) Is there anyway to shorten your address cause the shipping label only allows 40 characters. I could understand if not otherwise I’m gonna have to manually write in a customs form and take the post office are usually ship labels off of eBay page. Also tracking is not available the only way to get tracking is it through registered mail which is very expensive. I have your phone number which w...
English → Japanese

sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English