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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] From the email I was unsure exactly what point you were having trouble with, ...

Original Texts
何が分らないのか、私にもメールだけでは分らないので順を追って考えていきましょう。添付のファイルも参考にして下さい。

マーチャントにログインできましたか？

貴方に渡したエクセルファイルのeB URLの一つをコピーしてブラウザのURL窓へペーストして下さい

eBの商品が表示されましたか？　これが今回貴方にeBへ出品して欲しい商品の一つです。勿論以前貴方に伝えたようにタイトル・商品説明をリライトして下さいね

次に、日本の商品販売サイトもeB URLと同じ様にコピーしてペーストして下さい
cuavsfan
Translated by cuavsfan
From the email I was unsure exactly what point you were having trouble with, so let's go through this from start to finish. Please take a look at the attached file.

Were yo able to login with the merchant?

Please copy one of the eB URLs from the excel file we sent you and paste it into your browser.

Does the eB product show up? This is one of the items that you asked for this time. Of course as we said before, you will need to rewrite the title and product description.

Next, please copy and paste the Japanese item sales site the same way as you did for the eB URL.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
31 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Thank you for contacting us. The two books at level 1 have already been shipped. We hope that it will arrive as soon as possible, but it is scheduled to be delivered after April 10. Thank you for your understandings. Thank you for contacting us. This time I'm thinking of purchasing 200 books for this time. I think we can increase the number of orders in the future. Please consider.
Japanese → English
I transferred money on April 15th, but you said that you have not confirmed its arrival yet. I am sorry to have caused you an inconvenience. It must be due to the fact that it is difficult for all the Japanese banks to transfer money abroad from April. As tomorrow is a national holiday in Japan, I will go and check at the window of the bank where I arranged for transferring the money on Thursd...
Japanese → English
Hello. Thank you for your purchased. Due to the effects of the coronavirus, there have been some restrictions on flights to the US. From October, the restrictions have been loosened and we are able to send and receive small packages by air. However, it is not possible to attach a registered letter (tracking number) to your package. Therefore, we will ship without the tracking number. It tak...
Japanese → English
Thank you for the data of image. I will check it with customer. I found that a black pole does not have a hole of screw among the 50 pieces I purchased last time. I sent an extra parts we had in our office to customer immediately. I am ordering to receive the image now, but have not received it yet. Would you send me one black pole with it?
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English