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[Translation from Japanese to English ] I shipped an item on EMS the other day but Japan custom regarded it as a haza...

Original Texts
先日、EMSにて商品を送付しましたが、日本側の税関にて危険物とみなされ返送されてしまいました。新品なのでオイルは含まれておらず、発送は出来るはずなのですが、再度、送ってみることは可能ですが、また税関で送り返されてしまう可能性もあります。
注文キャンセルとさせていただくか、もしくは再送するかお選びいただけますか。
お客様にご迷惑おかけしすみません。お返事お待ちしております。
sosa31
Translated by sosa31
I shipped an item on EMS the other day but Japan custom regarded it as a hazardous item and sent it back to me. It’s a brand new item and does not contain oil and should be shipped. I can try to send it again but it can be stopped and returned by the custom again.
Would you like to cancel the order, or like me to resend the item again? Please let me know.
Apologies for the trouble. I look forward to hearing from you.

Result of Translation in Conyac

Number of Characters of Requests:
185letters
Translation Language
Japanese → English
Translation Fee
$16.65
Translation Time
23 minutes
Freelancer
sosa31 sosa31
Starter

Other Translations From Japanese To English Are Made Public

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The items I received were different one from explained. What's worse, all of them were battered. They were junk that I hadn't ordered. Please refund.
Japanese → English

sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English