The product that has arrived is a different color (green) from the one that was advertised. Right now this product has been transferred and is in Japan. Please replace it, or otherwise pay me back the full amount.
I've received a wrong green merchandise which is not displayed on the web. The merchandise is in Japan now because I transmitted it. It would be great if you give me repayment or replacement.
The first sentence doesn`t make sense.
Thank you for your correction.
Maybe, "I have mistakenly received a green item that was different to the one advertised"
That is what I wanted to write. Thank you very much!