[日本語から英語への翻訳依頼] 荷物を受け取りました。数日前に日本の国際配送センターから電話があり、税関での開封時にすでに鼻の部分が破損していたと言われました。トラッキング番号で確認して...

Original text

荷物を受け取りました。数日前に日本の国際配送センターから電話があり、税関での開封時にすでに鼻の部分が破損していたと言われました。トラッキング番号で確認して下さい。実際に確認したところ、本当に鼻の部分が取れていました。画像を添付します。日本の配送会社では対応できないとの事です。どうしたらよいか教えていただけますか。早急にお返事下さい。

翻訳 / 英語

I received the luggage. I got a call from the international distribution centers in Japan a few days ago and was told that the part of the nose has been damaged already when it was opened in customs. Please check the tracking number. After I reviewed it actually, the nose part was actually taken part. I attach the image. The delivery company of Japan can not deal with it, so can you tell me what to do? Please reply as soon as possible.

翻訳 / 英語

I received the package. I received the phone call
from the international delivery center a few days ago saying that the nose part was already broken when the custom open it. Please check it out with the tracking number.
I actually checked it out, that nose part was really broken. I will attach a picture. It seems that Japanese delivery companies can not handle it.
Can you tell me whay to do? I appreciate your prompt reply in advance.

翻訳 / 英語

I received a baggage．A few days ago, Japanese distribution telephoned to me. I was said that they opened your baggage in a custom house,then a part of nose was broken already．Please check tracking number.Actually I checked my baggage, nose removed indeed.I will attach the picture.Japanese delivery company said that we cannot do anything. What would be the best thing to do?
Please reply immediately.