Thank you for contacting us. We're sorry for causing this inconvenience. Our deepest apologies. We're thinking we'd like to refund 40 of the 130 dollars. How does that sound?
Thank you for contacting me. My sincere apologies to have caused you any inconvenience this time. I am truly sorry. I would like to return the 40 dollars out of the 130 dollars. Would this be okay with you?