[日本語から英語への翻訳依頼] 5月29日に注文した商品がまだ届きません。6月22日にemailで日本に到着していると返事をもらいましたが、正しい情報でしょうか？ 日本の配送業者に問い合...

Original text

5月29日に注文した商品がまだ届きません。6月22日にemailで日本に到着していると返事をもらいましたが、正しい情報でしょうか？
日本の配送業者に問い合わせても確認できません。webサイトで追跡してもOn Board Aircraftとなっています。
日本に到着している事が確認できるトラッキングナンバーを知らせていただけますか。

翻訳 / 英語

The item which I placed an order on May 29 has not arrived yet. I got a response by e-mail that said the item had arrived in Japan on June 22. It that the right information?
I made inquiry to the delivery company in Japan, but I could not confirm it. The tracking on the website only shows 'On Board Aircraft'.
Could you please let me know a tracking number by which I can confirm that the item has arrived in Japan ?

翻訳 / 英語

I haven't received the product ordered on 29th May. I got the response that it had arrived in Japan by e-mail, but is it right?
I asked the distributor in Japan, but I couldn't confirm it. Also in website, a result of tracing was "On Board Aircraft".
Could you please tell me the tracing number with which I can confirm that it has arrived in Japan?

翻訳 / 英語

The product ordered on May 29 has not arrived yet. I got a reply via email on June 22 that it arrived in Japan, but is it true?
I even contacted the delivery company in Japan, but they could not confirm. It is showed as On Board Aircraft on the tracking web site.
Can you let me know the tracking number by which you said that it arrived in Japan?