[Translation from Japanese to English ] It seems like the transport company is keeping the item because you were abse...

Original text

お客様がご不在で商品が配送業者で保管されているようです。
配送業者へ連絡をお願いします。

・追跡番号

Translation / English

It seems like the transport company is keeping the item because you were absent.
Please contact the transport company.

-Tracking number

Translation / English

It shows that a forwarding agent is keeping the product because of absence of the customer.
Please contact with the forwarding agent.

・tracing number

Translation / English

Due to customer's absence, items have been hold at the delivery company.
Would you please make contact with them?

- Tracking number