翻訳者レビュー ( 日本語 → 英語 )

日本語

前職で新人や顧客満足度の低いスタッフを教育してきた経験を生かし、専門的な知識を正確にお客様に伝えるだけでなく、会話によってお客様に喜びと感動を与えることができるような人材を多く育てたい。一人一人が自ら学び、自ら成長できるような仕組みをつくりたい。

地域で開催された接客力と獲得契約数を競うコンテストで２回、１位になった。
顧客満足度が高く（平均90％）、最上位資格の「チーフ」という役職を得た。
新人や、顧客満足度の低いスタッフのトレーニングを担当。

英語

Building on my experience in training newly hired staff and those with poor customer satisfaction, I would like to train many staff members who can not only accurately communicate specialized knowledge to the customers, but also provide joy and inspirations to the customers through conversation. I would like to build a system where each and every person can learn and grow on their own.

I earned the first place twice in a local contest where I competed in customer service and the number of contracts obtained.
I received a high customer satisfaction rating (90% average) and earned the highest "Chief" title.
I was responsible for training newly hired staff and those with poor customer satisfaction.