I do understand you're facing problem with your item " SYNC by 50 Cent Wireless Over-Ear Headphones - White by SMS Audio."
I'm sorry, currently we don't service the defective products. However, as an exception, please go ahead and repair your item locally and write back to us with the amount you spent, and we'll issued a refund for that amount.
Please visit the following link to provide the information we requested:
「SYNC by 50 Cent Wireless Over-Ear Headphones - White by SMS Audio」に問題があるということですね。
すみませんが、現在私達は不良品に対応しておりません。しかし例外として、あなたの方で修理して修理にかかった費用をご連絡いただけましたらその金額を返金いたします。
下記リンク先で必要な情報をご入力ください。