先日商品の写真をメールさせて頂いたので、
商品が説明ということ認めて頂けますね？
私はこの商品でのお取り引きに納得がいきません。
全額返金に対応して頂けますか？
I sent you the photo of the product the other day.
May I assume that the photo explains what I wanted to say?
I cannot agree with the transaction when the product is in such a state.
I would like you to issue a full refund.
Looking forward to hearing from you.
