[日本語から英語への翻訳依頼] メールを頂けませんがどうなっていますでしょうか？ 商品を返送してから2週間以上過ぎておりますので 至急返金もしくは交換品を送って下さい。

備考

We will email advise whether we shipped more or refundedに対する返信です

Original text

メールを頂けませんがどうなっていますでしょうか？
商品を返送してから2週間以上過ぎておりますので
至急返金もしくは交換品を送って下さい。

翻訳 / 英語

I haven't received a mail from you. I wonder what happened?
It has been more than two weeks since I sent the product back to you.
I would like you to give me a full refund or send me a replacement for the item I returned to you immediately.

翻訳 / 英語

I did not recieve any e-mail from you. What is going on?
Since I sent back to you the products over two weeks ago, please refund or ship the replacement immidiately.

翻訳 / 英語

I have not received any emails, could you please tell me what is going on?
It has already been 2 weeks since I returned the item, therefore please either give me the refund or send me the new item.