私はINVOICE番号○○の送料について質問があります。AWB#:▲▲のBilling Weightは196.1 lbsです。貴社サイトの「SHIPPING RATE CALCULATOR」では重量 196.1 lbsのFedEx送料は843.42 USDと表示されます。しかしINVOICE番号○○では割引前の送料が916.20 USDとなってます。差額が72.78 USDです。なぜ高い金額で請求されているのでしょうか？差額を返金していただくことは可能でしょうか？
I have a question regarding the shipping charge for the invoice number at “○○”. The billing weight of AWB#:▲▲ is 196.1 lbs. The Shipping Rate Calculator on your website says 843.42 USD for the shipping charge by FedEx at the weight of 196.1 lbs. However, the shipping charge for invoice number “○○” is 916.20 USD before the discount. There is a difference of 72.78 USD. I would like to know why the higher amount is being charged. Would it be possible to ask for a refund of the difference?
