Conyac で依頼された翻訳結果を公開

I have reviewed all emails I received regarding this issue.
I apologize for the inconvenience we have caused.
We will respond this deal with good-faith efforts until you would be fully satisfied.

The strap of this watch is the alligator leather.
I have confirmed with the customer support of Omega.
We need to declare the truth to the US customs’ office.

However, we have not known that it is restricted under the import control law.
This is the root cause of leading to the delay and it is resulting from our insufficient evaluations.

To export the alligator leather, it is required to obtain a document called CITES which requires very complicated procedures.
Therefore, we will not be able to deliver this watch to your US address by this coming Saturday.

We are considering to ship this watch to Canada using any methods without any expense of you.
However, we need to verify the import control law of Canada regarding to the alligator leather.
At this moment, we are verifying it in a hurry, and we will get back to you for update.