親愛なるお客様
お客様住所への発送不能通知後、ご返信がございましたので
2/28までに返信がない場合、全額返金にて対応させて頂きます。
この度は、ご期待にそえず誠に申し訳ありません。
Dear the customer,
We notified that we couldn't deliver to your address and then we received your reply,
so unless you reply by 28 February, we will refund all the amount of money.
We are quite sorry not to come up to your expectation.
