News
Notice of Conyac Termination
Xtra, Inc. Hirokazu Ikezawa, CEO Dear Valued Users, We sincerely appreciate your continued support. We regret to inform you that as of November 30, 2024, our service Conyac will be terminated. Conyac has been a convenient platform for online trans...
FAQ Regarding Conyac Termination for Freelancers
When will payouts be processed until?Two payouts will be processed in November 2024. The first will be made as usual on Friday, November 8, and the final payout will be during the week of November 18 (the exact date is yet to be determined).To rec...
FAQ Regarding Conyac Termination for Clients
Until when can I place orders?The final submission deadline is 11:59 PM (JST) on Sunday, November 17.For Light and Standard requests, projects that cannot be completed by 11:59 PM (JST) on Sunday, November 17, will no longer be able to be requeste...
New Language Added to Conyac
Hi there! It's Conyac Support.We want to inform you that we have added a new language to Conyac. Now you can register [Spanish (Latin America)] on the Language Setting page. With this new addition, we also added new language pairs to our Level Tes...
Change in Re-Test Period for Level Test
Hi! This is Conyac Support. We hope this message finds you well.To improve the quality of our translation services and help more users pass the level test, we have made changes to the re-test period. The new re-test period is as follows:Before:Re-...
Notification of Japanese Golden Week Holiday
Dear users,Thank you for using Conyac. We will be closed on the following days in observation of the Japanese Golden Week holiday. Monday, April 29th, 2024 and Friday, May 3rd, to Monday, May 6th, 2024 JSTYou will still be able to use Conyac norm...
New Language Pairs Added to Level Test
Hi there! It's Conyac Support.We want to inform you that we have added new language pairs to the Conyac Level Test.The new language pairs are as follows:Arabic to JapaneseJapanese to ArabicPolish to JapaneseJapanese to PolishYou have to pass the l...
[Resolved] Regarding Payout failure to the PayPal account
As of 12:50 JST, we have successfully resolved the issue and have processed the payout to your PayPal account.We apologize for any inconvenience caused. Thank you for your patience and understanding.Best Regards,Conyac Support=====================...
Discontinuation of the Use of Facebook Login to your Conyac account
Thank you very much for your support. This is Conyac Support.As of Wednesday, January 31, 2024, we will no longer provide a Facebook login to use Conyac.After the Facebook login discontinues, you will still be able to use Conyac by logging in with...
【Important】The information regarding the 2023 payment record
Thank you for using Conyac. This is Conyac Support.In accordance with Japanese tax regulations, users who live in Japan and use the Conyac platform are subject to withholding tax at the time of payment. Therefore we will prepare a downloadable cop...