本市轄內緊急救援報案單一窗口119擔負本轄平時各項災害救援、生命救助及為民服務案件的單一處理窗口,是消防勤務的火車頭,快速受理、正確派遣特別重要。 勤務管制平時緊急應變處置的中樞神經119受理電話後直接派遣轄區分隊進行救援行動,並管制各項勤務時間、動向及轄區戰力佈署,隨時進行橫向支援與縱向通報作業。 災時通報處置的重要幕僚119全年無休服務不中斷,是本市災情監控與通報的重要管道,於災時除發揮既有的應變處置作業外,亦是提供災情資訊的重要幕僚。開設等級話務資訊勤務管制
The one-stop window for emergencies within the jurisdiction of our city.The fire departments (the phone number is 119) are responsible for dealing with disaster assistance, helping people in need, and providing services for people.They are like a locomotive of the fire-fighting service which needs to act with efficiency and accuracy.The Control of DutiesThe most important part which takes care of emergency control in normal times.After accepting a case from a phone call, the fire departments will dispatch units to the specific area, then control the time, movement, and disposition of the units to aid the people in need. At the same time, they continuously dispatch support staff and keep the information noticed.The important staff members when there is an accident needs to be noticed.The fire departments are on duty all year. When there is an accident, they will keep supervising and controlling the situation.The Level of AccidentsThe Information of Telephone TrafficThe Control of Duties