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Alenna (isalenna) — Translations

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Over 5 years ago Female 20s
Colombia
Spanish (Native) English French
Music
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A listing of the public translations that were written by this user. This listing does not include the requests that have yet to be completed.
isalenna English → Spanish ★★★☆☆ 3.0
08 May 2019 at 13:11
Original Text

Hello,
Thank you for your order.

I found that the item you ordered is out of stock as I have confirmed. We also sell it in our shop, and the Inventory management of the ordering system caused time lag, and the item was available although it was actually out of stock.
We are terribly sorry that we cannot serve you in spite of you order.

We sincerely apologize that we couldn't meet your demand for this order.

For cancelation, please go to the history of order on the customer order screen, then you will see the button upper right on the screen.

Please click the "cancel request" button, so your order will be canceled.

Please feel safe because you will not be charged any fee as we did not ship it to you.

Thank you

Translation

Hola,
gracias por tu orden.

Me di cuenta de que el artículo que pediste está agotado. También lo vendemos en nuestra tienda, y la gestión de inventarios del sistema de pedidos causó un retraso, por lo cual el artículo aparecía como disponible cuando en realidad estaba agotado.
Lamentamos muchísimo no poder servirte a pesar de haber hecho tu pedido.

Nos disculpamos sinceramente por no haber podido satisfacer tu solicitud de este pedido.

Para cancelar, por favor ve al historial de pedidos en la pantalla de pedidos del cliente, luego verás el botón arriba a la derecha de la pantalla.

Por favor haz clic en el botón "cancelar solicitud", y así tu pedido será cancelado.

Por favor, siéntete seguro porque no se te cobrará ningún cargo ya que no hicimos el envío.

Gracias.