Rachael H. (aisucreamsoda) — Written Reviews

original
uk

We would like to respond immediately to the following e-mail
We also want to contact the rights holders.
But before it, I want to withdraw the products that infringes the copyright.
However, I can't do that because the e-mail do not specifies which brand is it.
Please tell us as soon as possible the (manufacturer) name brand

corrected
uk

I have received the following email, and would like to respond immediately.
I would also like to contact the copyright holders.
But before that, I would like to cease the exhibition of the products that have infringed copyrights.
However, I am unable do that because the e-mail did not specify which brand the product is from.
Please tell us the name of the (manufacturer's) brand as soon as possible.

original
Hello,
We received the invoices. However, the cost of shipping to Japan were more than we expected, so please send them to our address here in America.

Could you please tell us the price of shipping to America?

corrected
Hello,
We received the invoices. However, the cost of shipping to Japan is higher than we expected, so please send them to our address here in America.

Sorry for the trouble, but could you please tell us the price of shipping to America?

original
Thank you for feed back.
We regret so much that the item you received didn't meet your expectation this time.
Then, could you let me offer two proposals?
1. If you send a picture of the item including 10 pcs you received this time, I will send the item including 12 pcs for free of charge by express delivery.
You don't need to return the item you received this time.

2. If you send a picture of the item including 10 pcs you received this time, we will refund the payment amount plus 10 dollars. Also, you don't need to return the item you received this time.

corrected
Thank you for your feedback.
We deeply regret that the item you received did not meet your expectations this time.
Please allow us make two suggestions.
1. If you could please send us a photo of all 10 pieces of the items you received this time, we will send you 12 pieces of the item, free of charge and by express delivery.
You do not need to return the items you received this time.

2. If you could please send us a photo of all 10 pieces of the items you received this time, we will refund you the amount you have paid for them, with an addition of 10 dollars as an apology. Of course, you do not need to return the item you received this time.
↵
We look forward to hearing from you and receiving the photo.