Translator Reviews ( Japanese → English )
Rating: 52 / 0 Reviews / 04 May 2018 at 17:48
先日上記アイテムを30個注文したらあなたは送料を19.95EURO*２の39.9EUROを請求した。このアイテムは1個0.75kgなので30個で22.5kgです。確かDHLは30kgまで1箱で発送できるはずです。何故1箱で発送できないのですか？ABUS GRANIT X-PLUS540230EaZyKFは1個1.7kgで14個注文したが、あなたは1箱の送料しか請求しなかった。こちらの方が重い。2箱分送料を請求されると私も利益が出ない。1箱で送付できる最大個数を教えて下さい。
When I ordered above item for 30 units, you charged me as shipping cost for €39.9 (€19.95X2 ). This item weighs 0.75kg each and 30 should be 22.5kg. I understand DHL allows one package if weighs under 30kg. Why can't you send in one package? When I ordered 14 of ABUS GRANIT X-PLUS540230EaZyKF, which weighs 1.7kg each, you charged me for one package shipment. These last shipment weigh more than this present order. If you charge me for two separate packages, I will have no profit. Could you tell me what is the maximum number of units that you can put in one package?