Translator Reviews ( English → Japanese )

English

CHAPTER 10-5
Try to raise their expectations, but understand that not all employees are equally gifted.

Accept mistakes
As you move toward giving authority to those who are closest to the customers, closest to the work, you will find that you may feel a little insecure about giving that authority away. That feeling is good. Rec9gnize that your employees will make mistakes, especially in the beginning. Mistakes are OK. As time goes on and their experience deepens, mistakes will become less frequent, and you will have more capable and more productive employees.

Japanese

１０-5章
彼らへの期待を高めるが、全ての従業員が均等に恵まれてはいない事を理解する

失敗を受け入れる
顧客に最も近く、仕事に最も近い人々に職権を与える時、あなたは職権を与えることについて少し不安を感じるかもしれない。その気持ちは良い。とりわけ、初期において、あなたの従業員が失敗をするであろうと認める。失敗はOKである。時がたてば、彼らの経験は深くなり、失敗は少なくなるだろう。そして、あなたはより有能で、生産的な従業員を持つことになる。