Translator Reviews ( English → Japanese )

Rating: 61 / Native Japanese / 1 Review / 15 Oct 2016 at 16:40

transcontinents 61 ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーシ...

I'm sorry in this case my system does not allow me to create a replacement order unless we receive confirmation that the original item wasn't received by the freight forwarder. I hope you understand our limitation in this case.
I'd request you to have your freight forwarder contact us via fax to confirm that the original package didn't arrive, and we'll be happy to replace or refund this order for you. We ask that they include your order number or tracking ID and e-mail address on their official letterhead in all correspondence with us. They can fax us at 206-922-5878, and we'll take appropriate action within 24 hours of receiving the information.



Reviews ( 1 )

marukome 53 Six-year experience in translation. R...
marukome rated this translation result as ★★★★★ 17 Oct 2016 at 10:43


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