Conyac: Translator Reviews ( Japanese → English )

mura 50 翻訳歴８か月

Japanese

破損した商品の件ですが、受け手がお荷物を郵便局へ持ち込んでも保険申請を行うことはできないようです。
保険を掛けたのは発送元であり、発送元が郵便局へ申請し荷物を持ち込む必要があります。ですので、商品をそちらへ返送させてください。どうしても同意していただけなければ、ebayに異議の申し立てをするしかありません。
ご理解を宜しくお願いいたします。

English

Concerning the damaged item you mentioned, the acceptor, your, cannot apply assurance to post.
As the sender is covering assurance, he must apply to post for assurance about your damaged item. Please send the damaged item back to the sender. If you do not agree with our decision, please claim this case to ebay.
Regards,

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Translator Reviews ( Japanese → English )