Conyac: Translator Reviews ( Japanese → English )

[deleted user] 44

Japanese

この度、お客様からAtoZクレームいただきました。

まずamazon様に多大なるご迷惑をお掛けした事を
深くお詫び申し上げます。

クレームの内容ですが、商品の不具合が主な原因ということです。

AtoZクレームの履歴を取り下げて頂けませんか？

お客様には早急に対応させていただき、ご返金済みです。
お客様には商品の破棄という形で手間を煩わせないように
対応致しました。

どうかご検討をお願い致します。

English

This time we received an A-to-Z claim from a customer..
First of all, we offer our sincerest apology for the inconvenience we have caused.
As for the claim, the main reason is the product’s defect.
Could you please delete the claim’s history?
We dealt with the issue and issued the customer a refund.
We asked the customer to dispose the item so that he wouldn’t send it back.
Thank you for your consideration.

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Translator Reviews ( Japanese → English )