Translator Reviews ( Japanese → English )

Japanese

お世話になります。たしかにカビが生えているようです。申し訳ございませんでした。返品を承ります。金額はおっしゃるように全額返金＋返送料10USDでOKですが、商品代金の返金は商品到着後となります。
追跡可能な方法で送っていただければ、ebayでは返金されないという事は100%ありません。
もし商品がこちらに届いても返金が実行されない場合はebayに申し出ると100%必ず返金されますのでご安心ください。よろしくお願いいたします。

English

Thank you for using our service. We confirmed mold growing on the product. We deeply apologize to you for the inconvenience. Please kindly return the product to us. As you have mentioned, we will refund for the product plus US$10 of shipping charge. Please understand that we can only give you the refund after receiving it.
ebay will guarantee of refund if you send back the product with a tracking number.
In case you cannot receive refund, you can inform ebay, and you will surely be given refund. Thank you very much.

Reviews ( 1 )

[deleted user] rated this translation result as ★★★★ 01 Dec 2014 at 22:39

original
Thank you for using our service. We confirmed mold growing on the product. We deeply apologize to you for the inconvenience. Please kindly return the product to us. As you have mentioned, we will refund for the product plus US$10 of shipping charge. Please understand that we can only give you the refund after receiving it.
ebay will guarantee of refund if you send back the product with a tracking number.
In case you cannot receive refund, you can inform ebay, and you will surely be given refund. Thank you very much.

corrected
Thank you for using our service. We confirmed mold growing on the product. We deeply apologize to you for the inconvenience. Please kindly return the product to us. As you have mentioned, we will refund for the product plus US$10 of shipping charge. Please understand that we can only give you the refund after receiving it.
eBay will guarantee a refund if you send back the product with a tracking number.
In case you cannot receive a refund, you can inform eBay, and you will surely be given a refund. Thank you very much.