Translator Reviews ( Japanese → English )

Japanese

こんにちわ
お問い合わせありがとうございます
商品未達の原因がわかりました
お客様の宛先不明により、
今回の商品は私の手元に戻ってきました
Paypalに登録された住所に間違いはありませんか
当ショップとしては以下の2点の対応を致しますので
どちらかを検討してもらえますでしょうか
・送り先の住所と氏名、電話番号を教えて下さい
　あらためて送ります
・返金対応
どちらもすぐに対応できます
この度はせっかくご注文頂いた商品が
お手元に届かずスミマセン
取引は勿論、最後までしっかり対応しますので
ご安心ください

English

Hello.
Thank you for your inquiry.
We've figured out the reason why the item was not delivered to you.
The item was sent back to us, due to your address being unknown.
Is the address registered to your Paypal correct?
We would like to take either of the following action, so please select which action you would prefer.
-Let us know the address, name, and telephone number of the place you want your item to be shipped.
We will ship the item again.
-We can pay you back.
Either action can be taken promptly.
We are sorry that the item you've kindly ordered have not reached you.
Please be assured that we will take care of the matter until the issue is resolved.

Reviews ( 1 )

susumu-fukuhara rated this translation result as ★★★★★ 10 Jan 2015 at 11:55

original
Hello.
Thank you for your inquiry.
We've figured out the reason why the item was not delivered to you.
The item was sent back to us, due to your address being unknown.
Is the address registered to your Paypal correct?
We would like to take either of the following action, so please select which action you would prefer.
-Let us know the address, name, and telephone number of the place you want your item to be shipped.
We will ship the item again.
-We can pay you back.
Either action can be taken promptly.
We are sorry that the item you've kindly ordered have not reached you.
Please be assured that we will take care of the matter until the issue is resolved.

corrected
Hello.
Thank you for your inquiry.
We've figured out the reason why the item was not delivered to you.
The item was sent back to us, due to your address being unknown.
Is the address registered to your Paypal correct?
We would like to take either of the following actions, so please choose which action you would prefer.
-Let us know the address, name, and telephone number of the place you want your item to be shipped.
We will ship the item again.
-We can pay you back.
Either action can be taken promptly.
We are sorry that the item you've kindly ordered have not reached you.
Please be assured that we will take care of the matter until the issue is resolved.

ビジネスに精通した担当者らしいきちんとした表現です。

[mooomin]

ご指摘ありがとうございます！嬉しいコメントも頂き、ありがとうございます。