Translator Reviews ( Japanese → English )

Japanese

お世話になっております。
商品が到着していないということで大変申し訳ございません。
明日至急郵便局より追跡確認いたしますのでしばらくお待ちくださいませ。
もちろん責任をもってご対応させていただきますので、ご安心ください。
よろしくお願いいたします。

English

Thank you for your message.
We deeply apologize that the items have not yet arrived to you.
We beg for your patience until we confirm the tracking status with the post office tomorrow as soon as possible.
You can rest assured that we respond to you in a responsible manner beyond doubt.
Thank you for your patience and understanding.

Reviews ( 1 )

[deleted user] rated this translation result as ★★★★ 14 Aug 2014 at 12:23

original
Thank you for your message.
We deeply apologize that the items have not yet arrived to you.
We beg for your patience until we confirm the tracking status with the post office tomorrow as soon as possible.
You can rest assured that we respond to you in a responsible manner beyond doubt.
Thank you for your patience and understanding.

corrected
Thank you for your message.
We deeply apologize that the items have not yet been delivered to you.
We beg for your patience until we confirm the tracking status with the post office tomorrow as soon as possible.
You can rest assured that we respond to you in a responsible manner.
Thank you for your patience and understanding.

[inuatsu]

Thank you for your review again. It was a bit difficult to include 「もちろん」 into my translation when I begin the sentence by "you can rest assured," because "of course" sounds too informal in this context. Probably It is reasonable to think that the sense of 「もちろん」 is included in the expression "you can rest assured".