Conyac: Translator Reviews ( Japanese → English )

nbdy 49

Japanese

注文した商品の発送通知メールが届きました。
幾つか問題があるように感じています。

まず、同じ注文番号で発送メールが二通届いています。
次に、発送先の住所の変更を依頼したのですが、発送メールの住所が変更前のものになっています。
最後に、発行された追跡番号で状況を調べたところ、全く更新されていない状態です。

どのような状況かご案内下さい。
よろしくお願いします。

English

I have received an email that tells me the product has been sent. However I see few problems with the shipping.

First off, I received 2 emails with the same order number. And next, I made a request to change the shipping address, but the address is same as the one before the change. Lastly, I've looked up the tracking number to see the condition but it seems that nothing has been changed.

Please let me know what is happening.
Best regards,

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Translator Reviews ( Japanese → English )