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Translator Reviews ( Japanese → English )

Rating: 50 / 0 Reviews / 25 Oct 2023 at 20:32

tomoki_w
tomoki_w 50 I'm working as a freelance translator...
Japanese

私はINVOICE番号○○の送料について質問があります。AWB#:▲▲のBilling Weightは196.1 lbsです。貴社サイトの「SHIPPING RATE CALCULATOR」では重量 196.1 lbsのFedEx送料は843.42 USDと表示されます。しかしINVOICE番号○○では割引前の送料が916.20 USDとなってます。差額が72.78 USDです。なぜ高い金額で請求されているのでしょうか？差額を返金していただくことは可能でしょうか？

English

I have a question in terms of the shipping fee of invoice no. ○○. The billing weight of AWB#:▲▲ is 196.1 lbs. In the "SHIPPING RATE CALCULATOR" on your website, the FedEx shipping fee for 196.1 lbs is displayed as 843.42. However, the shipping fee of the invoice no. ○○ before discount is 916.20 USD. The difference is 72.78 . Why was I billed with the expensive amount? Is it possible that you refund the difference?

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