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Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] Hello, I am writing in regards to a package that arrived to our facility wi...

Original Texts
Hello,

I am writing in regards to a package that arrived to our facility with a damaged label. From the remains of the label I believe this package may belong to you. The package was shipped here via USPS with tracking *****. Are you expecting this package? If yes, please confirm the contents of the package so we may have it transferred to your account.

Thank you and I look forward to your reply.

Best Regards,
sosa31
Translated by sosa31
こんにちは。

ラベルが損傷した状態で私どもの施設に届いた荷物の件でご連絡しています。
ラベルの破片から、荷物はあなたのものではないかと思います。USPS （Tracking番号*****）で届いた荷物です。
荷物を受け取る予定だったでしょうか。もしそうであれば、荷物の中身を教えて下さい。そちらのアカウントに向けて転送するようにします。

ありがとうございます。お返事をお待ちしています。

よろしくお願いします。

Result of Translation in Conyac

Number of Characters of Requests:
412letters
Translation Language
English → Japanese
Translation Fee
$9.27
Translation Time
14 minutes
Freelancer
sosa31 sosa31
Starter

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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English