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[Translation from English to Japanese ] This comes right out of my pocket as the insurance only covers the purchase p...

Original Texts
This comes right out of my pocket as the insurance only covers the purchase price, not the shipping and the handling or tax. PLUS you get to keep the three pieces out of the four that are fine and as purchased.
Anyhow, I want satisfied customers so I decided to eat the cost. Enjoy the remaining pieces and sorry the one was broken.
Just one question. Did this package ultimately go to Japan? I see that I shipped to a Sarasota address and that is where I live. I checked out the address and see that the place I sent the package receives Items, unpacks them and then repackages them for overseas shipment. Just found that interesting.
sosa31
Translated by sosa31
保険は商品の代金のみが対象で送料や税金には適用されないので、この費用は私の自腹での負担になります。さらに、4個のうち問題のない3個については、お客様にさし上げることになります。とにかく、お客様には満足していただきたいので、費用はこちらで負担することにしました。残っている3個を楽しんでください。壊れていた1個については申し訳ありませんでした。
一つ質問があるのですが、小包は最終的に日本に送られたのですが？
Sarasotaの住所に送ったと思うのですが、それは私が住んでいる街です。宛先を確認したところ、発送した住所でそれを受け取り、開封したあと再梱包して海外に送っているように見えました。ちょっと興味を持っただけですが。

Result of Translation in Conyac

Number of Characters of Requests:
639letters
Translation Language
English → Japanese
Translation Fee
$14.385
Translation Time
about 1 hour
Freelancer
sosa31 sosa31
Starter

Other Translations From English To Japanese Are Made Public

Sorry that I'd have to modify the order and accidentally ended up with cancelling and reorder it again. Gift wrapping is not necessary at all, could you just do a gift receipt? Hide the billing stuff -- all I ask for. Really appreciate it! And the color of the package, can we do red?
English → Japanese
It can take up to 21 working days for us to receive & process your returns - As soon as we receive your sandals back, we'll arrange a refund & drop you an email when it's done. I can refund your return postage, just pop over a photo of your postage receipt/invoice
English → Japanese
I’m really interested to get the business on your market going so I can guarantee you the exclusivity as there is no reason for us to start any other cooperation. Our strategy in most of the countries is to work with one strong partner in order to achieve the best possible results.
English → Japanese
Thank you for emailing back.We have checked the images you sent,The boxes were deformed. It must happened durring shipping.We are so so sorry.But we really beg for your understanding,that shipping may sometimes cause some damage that we seller cannot control.We had a meeting this morning immediately for your case,and there are two solustion: 1) we arrange redeliery. 2)We would love to refund y...
English → Japanese

sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English