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[Translation from Japanese to English ] Thank you for your contact. The procedure for recompense should be taken o...

This requests contains 155 characters . It has been translated 2 times by the following translators : ( mura , michelle , saki , misakosabit ) and was completed in 0 hours 12 minutes .

Requested by ken1981 at 01 Mar 2012 at 18:07 1620 views
Time left: Finished

ご連絡ありがとうございます。保障の手続きは、貴方にて手続きをするのが通常です。写真の通り、割れていたことは事実となりますので、商品はご返品させていただきたいです。発送先を教えてください。また、速やかに全額ご返金ください。ガラスの破片が飛び散っていて、触るのも危険な状況なのです。どうかよろしくお願いいたします。

Thanks for contacting me. Usually, the indemnity procedure is taken care by the seller. As shown in the picture, it is true that the item was broken, so I'd like to return the item. Please let me know the address. Also, please refund as soon as possible. The glass is shuttered and it's even dangerous to touch it.
Thank you for your help.

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