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  4. Our store has done more than 1000 tra...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Our store has done more than 1000 transactions in one year but this is the ...

Original Texts
当店は年間1000件以上の取引をしていますが、ＣＤが破損して配達されたのは初めてのケースです

配達事故の再発防止の為、当店はアメリカへお願いし厳重な調査を行っています

再度、調査員が尋ねるか必要書類があなたへ届く予定です

あなたへ依頼したい作業は以下となります
1.破損した2枚のＣＤを、アメリカの調査担当者へ提示してください
2.破損して配達されたことを証明する書類に記入し、担当者へ提出してください
3.記入後の破損報告書の写真を撮影し、当店へ送ってください

以上の3作業をお願い致します
kamitoki
Translated by kamitoki
Our store has done more than 1000 transactions in one year but this is the first case where a damaged CD was delivered.
In order to prevent delivery accidents from happening our store has asked the US to conduct a discreet investigation.
We will be sending you necessary documents where the investigator might be asking you questions again.

The following are the things we ask you to do.
1. Please present the 2 damaged CDs to the American investigator.
2. Please answer the documents about the damaged and delivered CDs and submit them to the investigator.
3. After answering the documents, take a picture of the damage report and send it to our store.

We humbly ask you to do the above 3.
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Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
14 minutes
Freelancer
kamitoki kamitoki
Standard
JLPT Level 2 passer
JLPT Level 1 60%
Translated various Japanese-English do...
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Other Translations From Japanese To English Are Made Public

As for minimum order, could not we order amount of items only for A's order? We are not sure if we can sell them unless we try P. When P completed, it is ideal for us to order the number of items actually sold. Although K is around the world, what we are launching for P this time is in Japan. As its market range is different, it is the reason we are not sure how much orders we can hae.
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A customer purchased six licenses of the standard of the software. They are considering of purchasing two of them additionally. However, the standard is terminated to sell. I think they will buy the advance of the software. In case of that, does that mean they will purchase six licenses with the difference amount between the advance and standard, and two licenses as the advance, totally eig...
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Please tell me more about the vinyl's condition. Is there any scratch that can be felt with a finger? Any other defect that may cause noise?
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The UK account has been suspended since 2015. The CA account has been suspended since 2017. The Japanese person in charge mentioned about having multiple US accounts is now allowed. I don't have any documents that can prove, but I can provide the invitation emails and the name of the person in charge. The US account which was suspended the first, I stopped selling with it. I think there...
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kamitoki's Public Translations

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Japanese → English
This is with regard to how to respond to when damaged products are delivered. I would like to state in the agreement in writing. This proposal can immediately be withdrawn however, it seems that you are worried if the product price for other items can immediately be withdrawn after it is paid.
It is necessary to write down a note in order to compensate for the genuineness of the delivered item.
It is necessary to sign on the agreement written in Japanese but our company's accounting division wonders which is the best thing to do.
If it's difficult to sign on the agreement, can he can directly deal with the customer? He purchased the item so we can't compensate him directly.
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