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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am very sorry for the inconvenience caused. I will give a full refund to ...

Original Texts
このたびはご迷惑をおかけいたしまして申し訳ございません。
全額返金いたします。
追跡番号を確認したところストックホルムの税関までは到着したようです。
税関からの通知書は届きませんでしたでしょうか?
関税もしくはVATの支払いが必要だったのかもしれません。
再送しても同じように不着の可能性がありますので今回は返金にて対応させて頂きました。
誠に申し訳ございません。
Translated by shimauma
I am very sorry for the inconvenience caused.
I will give a full refund to you.
I have checked the tracking number and it seems that the item arrived at the customs in Stockholm.
Have you received a notice from the customs?
Probably, it was necessary to pay either custom duty or VAT.
If I send the item again, it is likely that it won't reach you.
Therefore, I will give you a refund this time.
Again, I sincerely apologize for the inconvenience caused.

Result of Translation in Conyac

Number of Characters of Requests:
176letters
Translation Language
Japanese → English
Translation Fee
$15.84
Translation Time
16 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日(TOEIC960レベル)、独⇄日(TELC B2レベル)に対応可能です。非ネイティブのブローク...